Mosaic Navigation Bar

Successful Stakeholder Management Workshops

"In these matters the only certainty is that nothing is certain."
Pliny the Elder (23 AD - 79 AD)

Successful Stakeholder Management Training Options:
www.stakeholder-management.com
Visit www.stakeholder-management.com
for free Stakeholder Circle® software

Featured Stakeholder Circle® Workshop
[ See our Full List of planned Public Workshops ]
PMI Melbourne
1 Day Workshop,  16th Sept 2008
On-line bookings
Special PMI rates: $275 members, $310 non-members

[ View a complete list of all Mosaic's public courses and workshops ]  -  [ Find training partners in other locations world-wide ]



2 Day:  Successful Stakeholder Management Workshop
and the Stakeholder Circle® 


Objective: This workshop will help project personnel build and maintain robust project relationships by using the Stakeholder Circle® methodology (and where appropriate, the supporting software tool) to identify key stakeholders and then to manage the relationships between their unique stakeholder community and the project. The workshop covers both the methodology and the supporting theory to provide trainees with a thorough understanding of both stakeholder and communications theory and practice in a project environment and how effective management of these factors will contribute to a successful project outcome.


Course outline

Day 1 – Identifying the project’s key stakeholders

Introductions

Defining Project Success

  • Defining project failure/success
  • Exercise 1 Classic Case Studies: Analysis of project success/failure
  • Reporting 
  • Exercise 2 Classic Case Studies:  20/20 Hindsight

Why do stakeholders matter?

  • Who are stakeholders? 
  • A methodology for managing stakeholder expectations

Step 1 – Identify Stakeholders

  • Categorisation of stakeholders: directions of Influence
  • Stakeholder identification and ‘mutuality’
  • Introduction to the Case Study
  • Exercise 3: stakeholder identification
  • Discussion

Step 2 – Prioritise Stakeholders

  • Exercise 4: stakeholder prioritisation
  • Exercise 5: allowing for power and influence
  • Discussion

Step 3 – Visualise the stakeholder community

  • ‘A picture tells a thousand words’
  • Revealing stakeholder communities  
  • Exercise 6: When circumstances change

Wrap-up

  • Questions
  • Tomorrow’s sessions

Day 2 – Managing the expectations of key stakeholders

Comments from yesterday?

  • Today’s agenda

Step 4 – Engage

  • Stakeholder engagement (theory)
  • Exercise 7: stakeholder engagement
  • Discussion

Maintaining the Relationship: Leadership

  • Project management skills
  • Teams (managing downwards)
  • Exercise 8: problem solving and teamwork
  • Managing upwards
  • External relations (managing outwards)
  • Peer relations and networks (managing sidewards)
  • Exercise 9: communication issues

Communication

  • Tools and techniques of communication
  • Exercise 10: developing an influence network
  • Exercise 11: Developing a Communication Plan

Step 5 - Monitor

  • Measuring the effectiveness of  the Communication Plan
  • Exercise 12: The Coup!!

Keys to success with the methodology

  • Pragmatic implementation
Wrap up

For more information see the
[Stakeholder Circle]
section of this site or download
[ Stakeholder Circle® Papers ].

For world-wide Stakeholder Circle®
software sales and support - see
www.stakeholder-management.com

Stakeholder Management

Workshop leader: Dr. Lynda Bourne, Director of Training; Mosaic Project Services Pty Ltd. Lynda has been responsible for the development of the Stakeholder Circle® methodology which was researched as a part of her Doctor of Project Management (DPM) thesis.

[ Book, or Register interest in attending a workshop ] - or - [ See details of Mosaic's workshops ]

[ View a complete list of all Mosaic's public courses and workshops ]

Email SHC@mosaicprojectscom.au for additional information or to enquire about organising in-house Stakeholder Circle® workshops.



1 Day:  Successful Stakeholder Management Workshop
and the Stakeholder Circle® 



Objective: This workshop will help project personnel build and maintain robust project relationships by using the Stakeholder Circle® methodology (and where appropriate, the supporting software tool) to identify key stakeholders and then to manage the relationships between their unique stakeholder community and the project.


Course outline

Introductions

Why do stakeholders matter?

  • Exercise 1: Stakeholder influence on project outcomes
  • Why stakeholders matter
  • The Stakeholder Circle™ methodology
    • Five step methodology for stakeholder management

Step 1 – Identify Stakeholders

  • Introduction to Paradise Island case study
  • Stakeholder Identification
  • Exercise 2: Identify stakeholders
  • Discussion

Step 2 – Prioritise Stakeholders

  • Stakeholder Prioritisation
  • Exercise 3: The most important stakeholders
  • Discussion

Step 3 – Visualise the stakeholder community

  • Reveal which stakeholders are ‘on the radar’

Step 4 – Engage stakeholders: building the relationship

  • Stakeholder engagement
  • Exercise 4: Define stakeholder support and receptiveness
  • Targeted communication
  • Exercise 5: Targeted communication

Step 5 – Monitor the communication

  • Monitoring and report on the effectiveness of the Communication 
Wrap up
  • Keys to successful stakeholder engagement

For more information see the
[Stakeholder Circle]
section of this site or download
[ Stakeholder Circle® Papers ].

For world-wide Stakeholder Circle®
software sales and support - see
www.stakeholder-management.com

Stakeholder Management

Workshop leader: Dr. Lynda Bourne, Director of Training; Mosaic Project Services Pty Ltd. Lynda has been responsible for the development of the Stakeholder Circle® methodology which was researched as a part of her Doctor of Project Management (DPM) thesis.

[ Book, or Register interest in attending a workshop ] - or - [ See details of Mosaic's workshops ]

Email SHC@mosaicprojectscom.au for additional information or to enquire about organising in-house Stakeholder Circle® workshops.




Stakeholder Circle® Executive Briefing

Book a
Briefing

A 60 minute presentation summarising the Stakeholder Circle® and the opportunities, benefits and challenges of introducing proactive stakeholder management into an organisations project delivery methodology.
[ See details of Mosaic's executive briefing ].

The briefing includes a Powerpoint presentation and ample opportunity for questions and answers from one of Mosaic's Directors.

Email SHC@mosaicprojectscom.au for additional information.



[ View Stakeholder Circle® papers ]


On site mentoring and support for Project Teams.

A senior Mosaic consultant will work with your team to build the skills needed to implement an effective introduction of the tool to your organisation. Email SHC@mosaicprojectscom.au for additional information.

[View additional information on Mosaics On-site Mentoring and Support]


Need More Information on our Stakeholder Circle® Workshops and Mentoring options?


Software Sales and Support

For world-wide Stakeholder Circle® software sales and support - see www.stakeholder-management.com


Home - Contact Us - Site Map - Company - Training - Consulting - Resources - Legals


Tel: (03) 9696 8684
.Intl: +613 9696 8684

Copyright © 2008 Practical PM Pty. Ltd.
All rights reserved.
Important legal notices, disclaimer and trademark attributions.