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PMP Questions from Mosaic

"Well begun is half done."

Today's Question  & This Weeks Tip:
Today's Question:
You have successfully completed the work of the project and are now in the process of archiving important documents and collecting lessons learned. Which process defines how these tasks will be performed?

A. Record retention.
B. Project management plan.
C. Close procurements.
D. Organisational process asset updates.

Check your

+ the rest of
last weeks
Q&As here
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A new question is Tweeted every day:
Download a free set of 30 PMP (25 CAPM) questions for you to try: Go to the Download Page

Tip of the week**: The question to ask to quickly qualify and quantify quality.

Clients routinely demand high quality results such as ‘appealing appearance’, ‘impeccable implementation’, ‘maintainability’, ‘rapid response’ and so on. Being seen to achieving these high quality results will shape the opinions of the stakeholders when, upon completion, they judge if the project objective was met or not. But it is hard to measure ‘very reliable’ or ‘user-friendly interface’ or ‘well-documented features’.

Whenever you are faced with similar ‘soft’ (or touchy-feely) success criteria, ask this one quick question to qualify and quantify the quality expectations: “How are you going to measure _____?” and have some ideas to suggest!

It is better for you and your customer to agree on a ‘three seconds response time’ -v- ‘it should be fast’. Likewise, ‘within 5% of the budget’ is far better than ‘may exceed the budget within reason’. Its only when you know what will be measured by the customer, can you measure the quality of your outputs first!  Quality is not an accident.  

Source of Tips
Tips based on
Lessons Learned
See more on the book

Mosaic's PMP® & CAPM® Training Options

Mosaic's Classroom Courses include:

  • 5 day intensive training course, Monday to Friday including
    • Coffee on arrival, Morning and afternoon teas + lunch
    • Course notes and exercises
    • Over 300 practice questions with detailed answers
  • A free copy of the PMBOK® Guide 5th Edition
  • Post course: 
    • A 100 question benchmark test
      (with scoring and answers)
    • On-line practice questions:
      - 90 day licence to use Mosaic's PM Final exam simulator
    • Our guarantee to work with you until you pass your exam
  • View our classroom schedule for CAPM and PMP courses

Mentored Email™ Courses include:

  • 16 modules for PMP candidates, 14 modules for CAPM. Each module includes:
    • The delivery of reference materials.
    • 20 to 25 test questions.
    • Scoring and comprehensive feedback on your answers.
  • Post course: 
    • The final module includes a 100 question benchmark test (with scoring and answers)
    • On-line practice questions:
      - PMP 90 day licence to use Mosaic's PM Final exam simulator
    • Our guarantee to work with you until you pass your exam
  • See more on Mosaic's Mentored Email™ courses for CAPM and PMP

PMI Scheduling Professional (PMI-SP):

Your Trainers
We run our courses, ourselves
In a typical 5 day PMP or CAPM course, Lynda will teach the 'soft skills' of communication and stakeholder management (days 1 & 4); and Patrick will teach the 'hard skills' of scope, time and cost (days 2, 3 & 5).
Dr Lynda Bourne Dr. Lynda Bourne DPM, PMP, FACS, FAIM.
Lynda is an internationally recognised consultant, author and trainer. She has extensive experience as a Senior Project Manager and Project Director specialising in delivery of IT and other business-related projects and has worked as a Senior IT Project Management Consultant.  

Lynda is Director of Professional Services with Mosaic Project Services and the Managing Director and CEO of Stakeholder Management Pty Ltd.
[See Lynda's CV
Follow Lynda: 
Patrick Weaver Patrick Weaver PMP, PMI-SP, FAICD, FCIOB.
Patrick has over thirty five years experience in the Project Management industry and has been a PMI member for over 25 years.  His career initially focused on the planning and managing of construction and engineering projects. The last twenty years has seen his businesses and experience expand to include the successful implementation of project controls in a range of government, ICT and business environments and the development of a range of sophisticated training options.

Patrick is
the Managing Director of Mosaic Project Services Pty Ltd.

Additional Information:


**The 'Tip of the Week' is based on:

Lessons Learned
Lessons Learned in Project Management: 140 Tips in 140 Words or Less
Compiled by Editor - Dr. John A. Estrella.

A Twitter-inspired book of 140 tips, each in 140 words or less, from experienced project managers that constitutes a concise body of knowledge useful for all project managers. This book is instantly usable, friendly, and full of great advice. The fact that each tip is short and to the point separates the signal from the noise; and this book is pure signal.

To preview and buy visit:
- View our current PMP classroom course schedule and prices -

Public Training Course Bookings are made from this schedule

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