Courseware Development

Mosaic’s training is designed to improve trainee’s performance in their present job, train new personnel to perform their job, or bringing a trainee up to a defined standard, generally measured by achieving a pass grade in a designated examination. Our courseware development follows the normal ISD (Instructional System Development) processes, although the analysis phase, including curriculum development is more usually undertaken by others (eg the development of role delineation studies and examination specifications by PMI for their range of credentials). The majority of Mosaic courses are developed and maintained on a continuing cyclical basis.

ISD Flow

Requirements Analysis

This phase is focused on Mosaic achieving a detailed understanding of the need for the training and where appropriate, agreeing this need with our client. Where courseware is being developed against a third party examination specification (eg the PMI examination specifications and role delineation studies), we spend significant time analysing the requirements and ensuring we fully understand the elements being examined. Where courseware is being developed or adapted for the specific needs of a client, Mosaic's consultant will work with the client's staff to identify the key requirements of the training. The key elements in this phase are:

Analyse the role, or requirements, or documentation to gain a complete understanding of the training requirements.
Define the training needs (needs analysis). This may involve assessing the current skills level of staff to determine the training required.
Build performance measures for the training.
Define goals or outcomes.

Course Design & Development

The overall design of the course is established and where appropriate agreed with our clients. The key elements in the design phase are:

Develop the learning objectives for each element of the training, to include both terminal and enabling objectives.
Identify and list the learning steps required to accomplish the training.
Develop appropriate performance tests to show mastery of information, e.g. written, hands on, etc.
List the eligibility requirements or entry behaviours that the learner must demonstrate prior to training.
Choose instructional setting for the tasks to be trained, e.g. classroom, on-the-job, self-paced study, etc.
Sequence and structure the learning objectives.

The development of the course materials is closely linked to the design process. Development includes:

Determining the learning environment, media and demographics of the intended trainee group.
Developing learner centered instructional materials including:

Moderated discussions,
Self assessment and trail exams,
Team based scenarios and problem solving,
In dept reference materials and resources.

Implement Training

The key elements in this phase are:

Create a management plan for marketing and/or conducting the training.
Conduct the training.

We blend theory with group and individual exercises to provide a wide spectrum of learning experiences.
A key aspect of our exam preparation courses is a focus on deliberate practice. Deliberate practice is an activity specifically designed to improve performance, it can be repeated (a lot), feedback on results are continuously available, its mentally demanding and it isn't much fun! We have developed 1000s of questions designed to support the learning component of each course that provide this type of practice to help trainees prepare for their examinations.

Obtain feedback from trainees on both the trainers performance and the courseware.

Before you take the plunge!

Trainee evaluation

Mosaic's credential training is focused on PMI's, PgMP, PMP, CAPM and PMI-SP examinations. We consistently evaluate the performance of our trainees to balance the rigour of our training against the rigours of the examination. Our aim is to deliver adequate training to ensure a pass; (neither too much, nor too little).

We routinely update our courseware to optimise the content of each course, based on feedback from trainees received as part of Mosaic's Quality Assurance processes.

Mosaic's Short Courses and Workshops are designed to meet identified needs in the PM Training market. These courses are reviewed after each delivery and updated as needed to meet the evolving needs of the project management community.

Evaluation

Continuing evaluation is a key component in our courseware development and maintenance.

Review and evaluate each phase (analyse, design, develop, implement) to ensure it is accomplishing what it is supposed to.
Where appropriate, perform external evaluations, e.g. observe pass rates in certification examinations, etc.
Where appropriate undertake a formal review of the training in conjunction with the clients management.
Revise training system and/or courseware to continually improve outcomes.

All of Mosaic's presenters are experienced Program and/or Project Managers who are PMP Credential holders. Additionally, our course developers are are Certificate IV Workplace Assessors and Trainers. Our team has successfully guided many organisations worldwide, through the implementation of methodology and the cultural change, whilst facilitating the structured examination preparation required to steer candidates to successful outcomes in PMI's examinations.

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Courseware Development Processes

Requirements Analysis

Course Design & Development

Implement Training

Evaluation