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The science and art of communicating effectively

"If the only tool you have is a hammer, you tend to see every problem as a nail."
Abraham Maslow


Featured Communication Workshop
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Stakeholder Management
Stakeholder Management
and Advising Upwards
books
PMI SeminarsWorld®
2 Day workshop, 13-14 May 2010
Milan, Italy (following the EMEA Congress)
Bookings via PMI
PMI Melbourne
1 Day workshop, 27 July 2010
On-line bookings
Special PMI rates: $330 members, $440 non-members
PMI Sydney
1 Day workshop, 21 Aug 2010
Bookings via PMI Sydney

[ View a list of all Mosaic's planned public workshops ]


1 Day Communication Workshop

1 Day workshop earns:  PMI PDUs = 6   &   AIPM CPD Points = 13 (Cat. A8)

Outline: The science and art of communicating effectively
 
Your project will only be considered successful if its key stakeholders perceive the project’s outcome as a success. These perceptions of success or failure are heavily influenced by the effectiveness of the project’s communications, and relationships, with its stakeholder community.

In the last decades, significant changes in people’s understanding of acceptable behaviours have also forced a re-evaluation of the way Project and Program managers need to communicate to influence their stakeholders; particularly when 'advising upwards' and dealing with difficult people.

Built around a case study, this engaging and entertaining workshop will combine the art of communication with the science of Dr. Lynda Bourne’s Stakeholder Circle methodology to help participants learn how to craft an effective communication strategy to support the successful delivery of their projects and programs, with a particular emphasis on the subtle art of 'managing upwards'.  

Crafting advice to senior management to achieve effective outcomes from the communication is as much an art as a science.
Communicating for effect requires a clear understanding of the objective of the communication and the skills to create messages that are focused:
-    On the right people
-    At the right time and carry
-    The right information in the right format.

This workshop will provide participants with a framework to:
-    Identify and prioritise stakeholders using the Stakeholder Circle® methodology
-    Understand the stakeholder's ‘stake’ in the project and ‘mutuality’
-    Design effective communications, particularly for senior managers
-    Understand the importance of business and social networks for conveying messages
-    Develop techniques for reaching 'hard to reach' stakeholders
-    Develop an understanding of your personality and how this impacts your ability to communicate effectively
-    Develop techniques for communicating for effect in difficult circumstances
-    Structure and implement an effective communication plan, and finally
-    Monitor the effectiveness of their communications.

This Communication Workshop is also available in a 2 Day format that include more practical working.

For details of our technical workshop How To Develop a Communication Plan [visit the workshop page]
     Creatures from the Zoo
From the 'Organisational Zoo' by Arthur Shelly,
for more on the 'zoo' visit:
http://www.organizationalzoo.com

[ Book, or Register interest in attending a workshop ] - or - [ See details of Mosaic's workshops ]
 
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