"If
the only tool you have is a hammer, you tend to see every problem as a
nail."
Abraham
Maslow
| Featured Communication
Workshop [ See our Full List of planned Public Workshops ] |
|
| PMI Melbourne 1 day workshop - 15th Sept. 2009 |
[ PMI Melb. Booking Page ] |
1 Day Communication Workshop |
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| 1 Day workshop earns: PMI PDUs = 6 & AIPM CPD Points = 13 (Cat. A8) | ||
| Significant
changes in people’s understanding of acceptable
behaviours has forced a re-evaluation of the way Project and Program
managers need to communicate to influence their stakeholders;
particularly when 'advising upwards' and dealing with difficult people.
In many
organisations, this is similar to playing ‘three handed
bridge’: there are not enough people, the
‘rules’
were written long ago for a different set of arrangements and much of
the necessary information and infrastructure is missing - but you still
have to play! Built around a case study, this engaging and entertaining workshop will use some the characters described in Arthur Shelley’s book, ‘The Organisational Zoo’ combined with Dr. Lynda Bourne’s Stakeholder Circle methodology to help participants learn how to craft an effective communication strategy to support the successful delivery of their projects and programs, with a particular emphasis on the subtle art of 'managing upwards'. Crafting advice to senior management to achieve effective outcomes from the communication is as much an art as a science. Communicating for effect requires a clear understanding of the objective of the communication and the skills to create messages that are focused: - On the right people - At the right time and carry - The right information in the right format. This workshop will provide participants with a framework to: - Identify and prioritise stakeholders using the Stakeholder Circle® methodology - Understand the stakeholder's ‘stake’ in the project and ‘mutuality’ - Design effective communications, particularly for senior managers - Understand the importance of business and social networks for conveying messages - Develop techniques for reaching 'hard to reach' stakeholders - Develop an understanding of your personality and how this impacts your ability to communicate effectively - Develop techniques for communicating for effect in difficult circumstances - Structure and implement an effective communication plan, and finally - Monitor the effectiveness of their communications. A project will only be considered successful if its key stakeholders perceive the project’s outcome as a success. These perceptions of success or failure are heavily influenced by the effectiveness of the project’s communications, and relationships, with its stakeholder community. |
 From the
'Organisational Zoo' by Arthur Shelly,
for more on the 'zoo' visit: http://www.organizationalzoo.com |
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