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Main Paper Index
Mosaic's Published Paper Structure
The papers on this web site have been organised into five sections to facilitate ease of use. Where a paper ‘fits’ into more than one section, a reference has been included in both. Alternatively, if you know the paper you are looking for, you can jump straight to the Alphabetical Index of papers.
The five sections the papers are organised into are:
|
This section incorporates papers on all aspects of stakeholder management (both internal and external), including the Stakeholder Circle™ and the management of projects in outsourced and matrix organisations. |
|
The Corporate and Project Governance section includes papers dealing with the overall governance and management of projects within an organisation and the organisation's obligations to shareholders, owners and society (including legal obligations). Papers dealing with the law, contract claims and dispute management are a sub-section. |
|
The OPM3 section focuses on papers discussing the development and use of PMI's OPM3 methodology, including its implementation and best practices, plus other overall philosophies and methodologies. |
|
Project Office (PO) or Project / Program Management Office (PMO) includes papers covering all aspects of developing and implementing a Portfolio, Program or Project Office, primarily from the people perspective. This section also includes papers on Program and Portfolio Management (excluding OPM3) . The key facets of a PMO's role are: Methodology (simple and scalable), Mentoring (including training) and Measurement (QA and reports); plus providing a 'home community' for the organisations project managers. |
|
Project Management Papers includes papers dealing with Enterprise Project Management (EPM) and the technological aspects of project management, including
|
The various sections interact and support each other in the following way:
![]() |
Effective corporate governance and stakeholder management are becoming increasingly recognised as the central element in effective project, program and portfolio management. The vital role stakeholders play in defining the success of projects is also becoming increasingly recognised and importantly, can be facilitated by the same systems needed for effective corporate governance. Meeting the requirements for effective corporate governance, as defined in the new legislation (CLERP9, SOX, Listing rules, etc) may be achieved in isolation but is made easier by having effective corporate project management systems in place.
Establishing or implementing any of these components will deliver significant benefits, when implemented as a holistic system the sum of the benefits can be significantly greater then the individual parts. |
Mosaic's Published Papers
|
Stakeholder Management: Including - |
|
|
| Stakeholder Circle | ||
| Relationship Management | ||
| Teams and Team Development | ||
| Personal Development and Competencies | ||
| Knowledge Management and Learning Organisations | ||
(The) Accidental
Project Manager – The Getting of Wisdom -
Author: Lynda Bourne
The accidental project manager has lived in the folklore of business
projects for a generation. This paper will discuss ways to help them
increase their chances of achieving project success, including a
description of the project management skills and tools needed for
success including the Stakeholder Circle™. [View Abstract]
Advancing Project
Management in Learning Organisations
-
Authors: Lynda Bourne and Derek
H.T. Walker
This paper describes the 'third dimension skills', beyond the
traditional 'hard' and 'soft' skills, needed by project managers to
successfully deliver projects in large organisations. The paper then
considers how project managers might achieve competence in managing the
'third dimension' both through individual effort and with the support
of a learning organization. [View
Abstract]
Beyond
Conventional Stakeholder Management
- Author: Moorhouse
Consulting Ltd. (UK)
Lack
of effective engagement with stakeholders is a well acknowledged cause
of programme failure and stakeholder management is increasingly, as
such, recognised as an important discipline. There are many tools and
techniques already available (including the Stakeholder Circle)
but to be effective, they need to be supported by the right attitudes.
This paper describes PRIME Intelligence©
and discusses how to enthuse a successful attitude across a programme
team.
[View Abstract]
Construction Stakeholder Management (Book)
- Authors:
Editor: Chinyio E. - Lynda
Bourne & Patrick
Weaver (Ch.7).
This book breaks new ground by focusing on the stakeholder's
involvement in creating successful construction projects by capturing
leading edge practice in construction stakeholder management to provide
construction practitioners with a reliable guide to best practice -
Publication due 2009..
Pre-publication
pre-views [ Download Introduction ] [ Download
Ch. 7 Stakeholders and the Supply Chain ]
Designing
a PMO to Succeed and Survive
- Author:
Lynda
Bourne.
To
survive, a PMO requires executive sponsorship, management buy-in and a
clear mandate (authority and autonomy).To
be successful, the PMO should contribute to
the strategic alignment of projects and programs, benefits realisation,
leadership in implementation of best practices, continuous improvement,
and being an information highway, facilitating open and targeted
communications.
Achieving this requires a clear understanding of the PMO's stakeholders
and the organisation's objectives.
[View Abstract]
(The) Forgotten
Stakeholders - Forming Teams in an Outsourced Environment
-
Author: Lynda Bourne.
Forming multi-vendor, multi-skill teams and leading them to
successfully deliver an Outsourced IT solution requires a paradigm
shift in the team building processes adopted by the Project Manager. [View Abstract]
From Commander to Sponsor: Managing Upwards in the Project Environment
- Author: Lynda Bourne.
This paper provides a foundation for exploration of the tasks needed to
turn a senior manager 'Commander' into a supportive Sponsor and how to
use the resources available in the form of influence networks, targeted
communication and plain persistence. Case studies based on experiences
of the authors, in large organisations, in managing the expectations
and the support of key senior stakeholders are used to ground the
paper. [View Abstract]
Getting
the 'soft stuff' right - Effective communication is the key to
successful project outcomes!
- Author: Patrick
Weaver.
Effective communication with senior management is an on-going
collegiate effort by all project practitioners within the organisation
helped by the presence of an effective PMO. The basis for these
communications is the provision of accurate information in a timely
manner. This paper discusses techniques to determine the right
stakeholders to focus communication effort on at each stage of a
project, influence mapping, strategies for communicating effectively
and the importance of managing and communicating risk and uncertainty. [View Abstract]
Influence, Stakeholder Mapping and Visualisation - Authors: Derek
Walker, Arthur Shelley and Lynda
Bourne.
Stakeholder
identification, management and engagement are recognised as key project
management skills that
requires both intuition and a strong capacity for analysis.
Visualisation tools for stakeholder management can be of great
value. The development and use of two such tools are
described.
While they are both independently useful they could be effectively
combined. [View Abstract]
(The) Knowledge
Management / Relationship Cycle
-
Author: Lynda Bourne.
The Knowledge Management Relationship Cycle describes
reciprocity between the data, information and knowledge that is
exchanged for the business benefit of the organisation between the
project and its stakeholders. It charts the strong connections between
the organisation’s KM and the actions of the project
Stakeholders in contributing to project success. [View Abstract]
Optimising the Value of
Portfolios through Governance -
Author: Patrick Weaver.
Effective portfolio governance ensures that an organisation selects the
right projects to do based on its strategic objectives and then does
the selected projects right by deploying effective project, program and
portfolio management processes. Within this framework, the
organisation's stakeholders determine the
appropriate balance of:
Risk
-v- Reward; Short term -v- Long term and Enhancement -v- New Business.
Consequently, the key stakeholders need to be identified and managed as
part of the portfolio management processes needed for effective
governance.
[View
Abstract]
(The) Paradox of
Project Control in a Matrix Organisation
- Authors: Lynda Bourne and Derek
H.T. Walker.
The ‘zone’ between the strategic vision set by
senior management and the projects created to fulfil it, is a highly
complex and dynamic organism. A paradigm shift in management thinking
is needed to succeed in managing projects across the
‘zone’. [View
Abstract]
Procurement Systems a Project Management
Perspective (Book)
- Authors: Derek
H.T. Walker et al and Lynda
Bourne (Ch.3).
This book is primarily focussed upon how project leaders can make and
influence procurement decisions so as to realise a project that truly
delivers value to project stakeholders for project and organisational
success. Particular attention is paid to the nature of
‘value’ in this process.
Pre-publication
pre-views [ Download Preface ] [ Download
Ch. 3 Stakeholders and the Supply Chain ]
Project Relationship
Management and the Stakeholder Circle
- Author: Lynda Bourne.
A dissertation submitted in partial fulfilment of the requirements for
the degree of Doctor of Project Management (DPM). Dr Lynda Bourne
investigated the concept that a project’s success or failure
is closely aligned with perceptions of the project held by its key
stakeholders; and that project teams can manage these perceptions to
create success. The research resulted in a new tool, the
‘Stakeholder Circle™’ that maps
each stakeholder community in a unique way, allowing the project team
to effectively focus its stakeholder engagement strategies. [View Abstract]
(The) Project Start-Up
Conundrum
- Author: Lynda Bourne and Patrick
Weaver.
A review of the almost mutually exclusive requirements facing every
project of starting as quickly as possible to avoid schedule slippage
whilst taking the time needed to develop an effective team!! [View Abstract]
Risk Management and
Complexity Theory - The Human Dimension of Risk -
Author:
Patrick
Weaver.
This paper describes the key aspects of risk management from
'complexity theory' and the human perspective. Particular focus is on
the risk attitudes and competencies required at each level of
management to optimise risk. The paper concludes by developing a range
of practical suggestions for improving the effectiveness of risk
management practice within projects based on an understanding of
‘complexity theory’ applied to the project
environment.
[View Abstract]
SRMM: The five
stages of Stakeholder Relationship Management Maturity -
Author: Lynda Bourne
Engaging effectively and ethically with key stakeholders to help create
a successful project outcome requires significant levels of skill and
maturity. This paper will define the five levels of SRMM and suggest a
route most organisations can follow to progress from ‘Level
1’ to ‘Level 5’. The 5 levels
of SRMM are: Ad
hoc, Procedural,
Relational,
Integrated
and Predictive.
[View Abstract]
(The) Stakeholder
Chameleon – Ignore at your Peril!
- Authors: Lynda Bourne and Derek
H.T. Walker.
This paper presents the results from two case studies that show the
strategies needed to engage project stakeholder support are different
for every project, even when the stakeholders are the same people. [View Abstract]
Tapping the Powerlines
- Author: Lynda Bourne.
Successful completion of project deliverables in large, complex
organisations needs more than the combination of ‘hard’
and 'soft’ skills. Unless the Project
Manager can also effectively 'tap' into the organisations power
structures, the outcome of the project will always be at risk. [View Abstract]
What Does A Project
Manager Need to Deliver Successful Projects?
- Author: Lynda Bourne.
Relationship management and Stakeholder management linked with
knowledge and experience of the organisation are key ingredients for
delivering projects successfully in large and complex organisations.
This paper defines the Art, Craft of Project Management plus the "Third
dimension" skills needed by successful project managers. [View Abstract]
|
The
Stakeholder Circle™
|
Achieving a Successful
Engagement
- Author: Lynda Bourne |
|
Avoiding the Successful
Failure
- Author: Lynda Bourne |
|
|
Concepts for a Stakeholder
Circle Management Tool
- Author: Lynda Bourne. |
|
|
Project Relationship
Management and the Stakeholder Circle
- Author: Lynda Bourne |
(Thesis) Project
Relationship Management and the Stakeholder Circle
- Author: Lynda Bourne
A dissertation submitted in partial fulfilment of the requirements for
the degree of Doctor of Project Management (DPM). Dr Lynda Bourne
investigated the concept that a project’s success or failure
is closely aligned with perceptions of the project held by its key
stakeholders; and that project teams can manage these perceptions to
create success. The research resulted in a new tool, the
‘Stakeholder Circle™’ that maps
each stakeholder community in a unique way, allowing the project team
to effectively focus its stakeholder engagement strategies. [View Abstract]
Rethinking Construction
– Stakeholder Management in the Construction Industry
-
Author: Dr. Lynda Bourne
Many technically competent builders are failing to maximise
their value by focusing on technology. The relationship aware builder
is trusted and relied on by both project teams and senior management. This
paper outlines a number of techniques that can be used to identify
stakeholders and understand their requirements.
[View Abstract]
(The) Stakeholder
Chameleon – Ignore at your Peril! -
Authors: Lynda Bourne and Derek
H.T. Walker.
This paper presents the results from two case studies using
the Stakeholder Circle™ to identify,
prioritise and visualise the relative stakeholder influence. [View Abstract]
(The) Stakeholder
Circle - Tool Description
- Authors: Lynda Bourne and Patrick
Weaver.
The Stakeholder Circle™ offers a
mechanism for assessing the relative importance of each of the key
stakeholders in a project. Stakeholders are weighted according to the
three characteristics and the assessments are melded into a single
diagram. [View
Abstract]
Supersizing PMO
Performance
- Author: Lynda Bourne.
The value of a PMO to its host organisation is directly linked to its
ability to communicate effectively with both senior management and
project teams, in appropriate language, to facilitate access to the
information it needs and to have its reports and messages understood
and acted upon. By understanding its stakeholders and customising its
communication strategy to meet their different requirements, the PMO
becomes a significantly more valuable resource. [View Abstract]
Visualising and Mapping
Stakeholder Influence -
Authors: Lynda Bourne and Derek
H.T. Walker.
This paper describes research that was conducted during 2004/2005
centred around the Stakeholder Circle™
tool, as a means to provide a useful and effective way to visualise
stakeholder power and influence that may have pivotal impact on a
project’s success or failure. [ View Abstract
]
Visualising Stakeholder
Influence - Two Australian Examples -
Authors: Lynda Bourne and Derek
H.T. Walker.
This paper illustrates the use of the Stakeholder Circle™
as a tool for measuring and visualising stakeholder influence drawing
upon two case study examples. The paper is exploratory in nature and
the case studies used provide a useful vehicle for reflection and sense
making. The tool was found by the case study respondents to be useful
and that it also complements and enhances risk management. [ View Abstract
]
|
Corporate and Project Governance: Including - |
|
|
| Corporate Governance & Project Governance | ||
| Definitions of a project | ||
| The role of the PMO in effective project governance [View KPMG Surveys] | ||
| Legal and Contractual aspects of Project and Corporate Governance including Casewatch | ||
| Mosaic's Project, Program and Portfolio Governance (GoPM) Workshop | ||
#1 Effective Project
Governance – A Cultural Sea Change -
Author: Patrick Weaver.
This paper addresses the changing legal and regulatory framework faced
by corporations world-wide and its impact on project governance
systems. The paper suggests all organisations, world wide will
eventually need to respond to the changes being imposed by SOX, CLERP9
and other legislative changes. [View Abstract]
#2 Effective Project
Governance – The Tools for Success -
Author: Patrick Weaver.
This paper discusses the
tools needed for effective governance (and hopefully enhanced
performance) include a mature PMO, an effective EPM system and a
philosophy that combines the willingness to ‘do
things’ - take risks - with the discipline needed for
effective governance.
[View Abstract]
#3 Effective Project
Governance – Linking PMI’s Standards to Project
Governance
- Author: Patrick
Weaver.
This
paper addresses two areas; the first is mapping the processes in
PMI’s Project, Program and Portfolio Management
Standards to show how they answer the 42 questions to achieve the 11
principles defined in ‘Directing change, a guide to
governance of project management’. The second is
the critical role of a PMO in delivering effective governance.
[View Abstract]
Construction - A Risky
Business
- Authors: Patrick Weaver & Richard
Hyde.
The Australian construction industry is suffering from low and
declining profits, this paper identifies some of the factors causing
the decline and suggests ways to better align risk and reward by
utilising modern forms of contract such as 'Collaborative Working
Agreements'. [View
Abstract]
Directing
Change - A guide to governance of project management -
Publisher: [© Association for Project Management
(UK)].
Corporate governance involves a set of relationships between a
company’s management, its board, its shareholders and other
stakeholders. Corporate governance also provides the structure through
which the objectives of the company are set, and the means of attaining
those objectives and monitoring performance are determined. This guide
applies standard governance requirements to an organisations project
portfolio. Following a structured approach it lists 42 questions which
boards of directors, or their equivalents, should ask to satisfy
themselves and their stakeholders effective governance is in place. [View
Booklet]
Earned Value Business
Management -
Author: Patrick
Weaver.
Using Earned Value techniques as a tool to manage outsourced contracts
focusing on the early visibility of trends. Includes an analysis of
'the mathematics of losing' plus ideas on the use of trend graphs and
regular reporting of progress. [View Abstract]
Optimising the Value of
Portfolios through Governance -
Author: Patrick Weaver.
Effective portfolio governance ensures that an organisation selects the
right projects to do based on its strategic objectives and then does
the selected projects right by deploying effective project, program and
portfolio management processes. Within this framework, the
organisation's stakeholders determine the
appropriate balance of:
Risk -v- Reward; Short term -v- Long term and Enhancement -v- New
Business. Consequently, the key stakeholders need to be identified and
managed as
part of the portfolio management processes needed for effective
governance.
[View
Abstract]
Project Fact or Fiction
(Will the real projects please stand up!) -
Author: Patrick Weaver.
This paper addresses the fundamental question "What is a project"?. The
limitations of the current definition are explored and a more precise
definition proposed. [View
Abstract]
Risk Management and
Complexity Theory - The Human Dimension of Risk -
Author:
Patrick
Weaver.
This paper describes the key aspects of risk management from
'complexity theory' and the human perspective. Particular focus is on
the risk attitudes and competencies required at each level of
management to optimise risk. The paper concludes by developing a range
of practical suggestions for improving the effectiveness of risk
management practice within projects based on an understanding of
‘complexity theory’ applied to the project
environment.
[View Abstract]
Understanding Programs and
Projects -
Author: Patrick
Weaver.
The
challenge facing organisations is to know the difference between a
major project and a program and then apply the optimum management
approach. From a governance and stakeholder management perspective the
expectation of 'on time and on budget' that has some relevance to
project governance is totally counterproductive in program management
space where the focus needs to be on benefits realisation and value
management. [ View
Abstract
]
Visualising and Mapping
Stakeholder Influence -
Authors: Lynda Bourne and Derek
H.T. Walker.
This paper describes research that was conducted during 2004/2005
centred around the Stakeholder Circle tool, as a means to provide a
useful and effective way to visualise stakeholder power and influence
that may have pivotal impact on a project’s success or
failure. [ View
Abstract ]
|
Legal and Contractual Papers, including Casewatch |
|
Adjudication
Pressurises Project Administration
- Author: Jim Doyle Dip.CE, MIE (Aust),
BEc (Hons), LLB (Hons). Partner, Doyles Construction Lawyers
The Building and Construction Industry, Security of Payment Acts now in
force in most Australian States are causing a radical re-think of many
traditional project management and contract management processes. All
professional contract administrators must manage every aspect of a
contract on the assumption that all outstanding issues will be included
in a claim under the Act in the next month. It is no longer acceptable
to let claims remain unanswered. [View Abstract]
Balanced Baselines - A
Fairer Allocation of Uncertain Risks -
Author: Jim Doyle Dip.CE, MIE (Aust), BEc (Hons), LLB (Hons).
Partner, Doyles Construction Lawyers
The use
of a Geotechnical Baseline Report (GBR) provides the parties to a
contract with a mutual understanding of the subsurface site conditions
(the baseline). The actual conditions encountered are measured against
this baseline. The reduced risk to the contractor should result in
lower tender prices and minimises the opportunity for contract claims
and disputes.
[View Abstract]
Concurrent Delays in
contracts
- Author: Jim Doyle.
Concurrent delays are one
of the most troubled and complicated areas of construction contract
management. The aim of this paper is twofold. The first is to identify
the variety of principles that may be followed in resolving parallel
delays disputes. The
second is to outline the various practical aspects relating to dealing
with concurrent delays disputes.
[View Abstract]
Construction - A Risky
Business
- Authors: Patrick Weaver & Richard
Hyde.
The Australian construction industry is suffering from low and
declining profits, this paper identifies some of the factors causing
the decline and suggests ways to better align risk and reward by
utilising modern forms of contract such as 'Collaborative Working
Agreements'. [View
Abstract]
Defective Work Claims
-
Author: Jim Doyle.
Defective work claims is the most common claim made by building owners
against their building or construction contractor. This paper canvases
both contractual and common law aspects of making and defending claims
for defective work. [View
Abstract]
Delay, Disruption and
Acceleration Costs
- Author: Patrick
Weaver.
Claims for 'delay and disruption' costs are common in the construction
and engineering industries and are becoming more common in other
projects. This paper examines the theoretical underpinnings of
‘delay and disruption’ costs. [View Abstract]
Doyles Casewatch Series
- Author: Doyles Construction Lawyers.
Casewatch is a series of reports focusing on key judgements impacting
the law relating to building and engineering contracts. [View Casewatch Index]
Effective Project
Governance – A Cultural Sea Change -
Author: Patrick Weaver.
This paper addresses the changing legal and regulatory framework faced
by corporations world-wide and its impact on project governance
systems. The paper suggests all organisations, world wide will
eventually need to respond to the changes being imposed by SOX, CLERP9
and other legislative changes. [View Abstract]
Key Security of Payment
Act Judgements -
Author: Jim Doyle Dip.CE, MIE (Aust), BEc (Hons),
LLB (Hons). Partner, Doyles Construction Lawyers.
Some of the key judgements defining the Security of Payment Acts and
their primary effect are listed in this paper. [View Abstract]
View Mosaics Dispute Management
Services - Adjudication, Mediation, Arbitration, Negotiation and other
ADR options
| OPM3 |
|
A Maturity Model
That's Right and Ready - OPM3
Past, Present and Future -
Author: Lynda
Bourne
This paper explores three inter-linked areas. The major elements of the
OPM3: knowledge, assessment and improvement. The main aspects of the
OPM3 business model: assessment, consulting, training and benchmarking.
The enhanced functionality provided by the OPM3 ProductSuite (supported
by certified assessors and consultants) in; assessing an organisations
maturity, planning a path to improvement and measuring the
effectiveness of the improvements. [View Abstract]
Modelling Your Maturity,
P3M3, CMMI and/or OPM3 -
Authors: Lynda
Bourne and
Angela Tuffley
Successful organisations apply project management
processes effectively and consistently. Three well defined
‘maturity models’ are internationally available,
which is the most appropriate to use: P3M3 from OGC in the UK, CMMI or
PMI's OPM3?
This
paper will compare and contrast the three
standards and identify their strengths and weaknesses.
[View Abstract]
Free publications from PMI include:-
|
Project / Program / Portfolio Management Office: Including - |
|
|
| Project Initiation | ||
| Project Controls | ||
| |
||
KPMG surveys analysing the benefits of mature Project Offices are available for download. These papers are copyright KPMG
PriceWaterhouseCooper's survey 'Boosting Business Performance Through Program and Project Management' is available for download. This paper is copyright PriceWaterhouseCooper.
Avoiding the Successful
Failure
- Author: Lynda Bourne
Projects
can be ‘on time and budget’ and fail! They can also
be ‘over’ and succeed. Projects are only successful
when their stakeholder’s expectations are delivered. This
paper will identify the three elements of ‘stakeholder
expectations’: value, relationships and risk. Then describe
tools to manage these elements for success. [View Abstract]
Designing
a PMO to Succeed and Survive
- Author:
Lynda
Bourne.
To
survive, a PMO requires executive sponsorship, management buy-in and a
clear mandate (authority and autonomy).To
be successful, the PMO should contribute to
the strategic alignment of projects and programs, benefits realisation,
leadership in implementation of best practices, continuous improvement,
and being an information highway, facilitating open and targeted
communications.
Achieving this requires a clear understanding of the PMO's stakeholders
and the organisation's objectives.
[View Abstract]
Effective Project
Governance – Aligning GoPM Principles to PMI’s
Standards
- Author: Patrick
Weaver.
This
paper addresses two areas; the first is mapping the processes in
PMI’s Project, Program and Portfolio Management
Standards to show how they answer the 42 questions to achieve the 11
principles defined in ‘Directing change, a guide to
governance of project management’. The second is
suggesting appropriate structures and outputs from project management
and PMO systems that provide conforming, and informative answers.
[View Abstract]
Effective Project
Governance – The Tools for Success -
Author: Patrick Weaver.
This paper discusses the tools needed for effective governance (and
hopefully enhanced performance) include a mature PMO, an effective EPM
system and a philosophy that combines the willingness to ‘do
things’ - take risks - with the discipline needed for
effective governance.
[View Abstract]
Establishing an Effective
Project Office – The Core Requirements for Success -
Author: Andrew Brook
The implementation of a PO is a long–term project in itself.
This paper outlines the stages, processes and supporting systems
architecture required to create and support a successful Project
Office. [View Abstract]
Getting
the 'soft stuff' right - Effective communication is the key to
successful project outcomes!
- Author: Patrick Weaver.
Effective communication with senior management is an on-going
collegiate effort by all project practitioners within the organisation
helped by the presence of an effective PMO. The basis for these
communications is the provision of accurate information in a timely
manner. This paper discusses techniques to determine the right
stakeholders to focus communication effort on at each stage of a
project, influence mapping, strategies for communicating effectively
and the importance of managing and communicating risk and uncertainty. [View Abstract]
Managing for Success -
The power of regular updates -
Author: Patrick
Weaver
Critical
path scheduling techniques, supported by efficient scheduling software
have long been recognised as a standard component in the overall
project management process. This
paper looks at the interaction between the analytical and psychological
processes involved in schedule development and control systems to
identify ways to deliver major enhancements in the planning /
scheduling processes.
[View Abstract]
The Paradox of Project
Control in a Matrix Organisation
- Author: Lynda Bourne.
The ‘zone’ between the strategic vision set by
senior management and the projects created to fulfil it, is a highly
complex and dynamic organism. A paradigm shift in management thinking
is needed to succeed in managing projects across the
‘zone’. [View
Abstract]
The Project Start-Up
Conundrum
- Authors: Lynda Bourne and Patrick
Weaver.
A review of the almost mutually exclusive requirements facing every
project of starting as quickly as possible to avoid schedule slippage
whilst taking the time needed to develop an effective team!! [View Abstract]
Supersizing PMO
Performance
- Author: Lynda Bourne.
The value of a PMO to its host organisation is directly linked to its
ability to communicate effectively with both senior management and
project teams, in appropriate language, to facilitate access to the
information it needs and to have its reports and messages understood
and acted upon. By understanding its stakeholders and customising its
communication strategy to meet their different requirements, the PMO
becomes a significantly more valuable resource. [View Abstract]
|
Project Management Papers, Tools and Techniques, Including key PMBOK subjects - |
|
|
| Communications Management | ||
| Complexity Theory | ||
| Earned Value and Performance Management | ||
| Enterprise Project Management (EPM) Software and Systems | ||
| Scheduling and 5-STEPS | ||
| Risk & Risk Management | ||
| General Project Management topics | ||
| VIPER | ||
| FleetOPS | ||
A Simple View of
‘Complexity’ in Project Management -
Author: Patrick Weaver
Complexity theory helps understand the social behaviours of teams and
the networks of people involved in and around a project. This paper
traces the development of ‘Complexity Theory’ from
its
origins in Chaos Theory and develops a range of practical suggestions
for improving the effectiveness of both communication practice and risk
management practice within project management practice based on
insights derived from ‘complexity theory’. [View
Abstract]
Achieving a Successful
Engagement
- Author: Lynda Bourne
Identifying,
mapping and prioritising a project’s stakeholder
community is only the beginning. Projects will only be
considered successful when their key stakeholders acknowledge they are
a success. This requires the project team to effectively
engage with each of its key stakeholders to understand and manage their
expectations and then deliver to project to meet or exceed the
‘managed expectations’. Stakeholder expectations
are never ‘fixed’;
effective communication can help change perceptions and expectations to
make them realistic and achievable.
[View Abstract]
From Commander to Sponsor: Managing Upwards in the Project Environment
- Author: Lynda Bourne.
This paper provides a foundation for exploration of the tasks needed to
turn a senior manager 'Commander' into a supportive Sponsor and how to
use the resources available in the form of influence networks, targeted
communication and plain persistence. Case studies based on experiences
of the authors, in large organisations, in managing the expectations
and the support of key senior stakeholders are used to ground the
paper. [View Abstract]
Getting
the 'soft stuff' right - Effective communication is the key to
successful project outcomes!
- Author: Patrick Weaver.
Effective communication with senior management is an on-going
collegiate effort by all project practitioners within the organisation
helped by the presence of an effective PMO. The basis for these
communications is the provision of accurate information in a timely
manner. This paper discusses techniques to determine the right
stakeholders to focus communication effort on at each stage of a
project, influence mapping, strategies for communicating effectively
and the importance of managing and communicating risk and uncertainty. [View Abstract]
Supersizing PMO
Performance
- Author: Lynda Bourne.
The value of a PMO to its host organisation is directly linked to its
ability to communicate effectively with both senior management and
project teams, in appropriate language, to facilitate access to the
information it needs and to have its reports and messages understood
and acted upon. By understanding its stakeholders and customising its
communication strategy to meet their different requirements, the PMO
becomes a significantly more valuable resource. [View Abstract]
(The) Meaning of Risk in an
Uncertain World -
Author: Patrick Weaver
Risk management is one of the least appreciated aspects of modern
management with most organisations are excessively risk averse. This
paper describes the key aspects of risk management needed from the
client, the contracting organisation and the project to optimise
overall risk management and places risk management within a 'Complexity
Theory' and stakeholder management framework. [View
Abstract]
(The) Paradox of Project
Control in a Matrix Organisation
- Author: Lynda Bourne.
The ‘zone’ between the strategic vision set by
senior management and the projects created to fulfil it, is a highly
complex and dynamic organism. A paradigm shift in management thinking
is needed to succeed in managing projects across the
‘zone’. [View
Abstract]
Project Controls in the C21 – What works / What’s fiction
- Author: Patrick Weaver.
This
paper takes a controversial look at the relevance of project control systems and suggests the changes in
skills, attitudes and practices needed to keep scheduling, cost control
and EV relevant in the coming years. [View
Abstract]
Risk Management and
Complexity Theory - The Human Dimension of Risk -
Author:
Patrick
Weaver.
This paper describes the key aspects of risk management from
'complexity theory' and the human perspective. Particular focus is on
the risk attitudes and competencies required at each level of
management to optimise risk. The paper concludes by developing a range
of practical suggestions for improving the effectiveness of risk
management practice within projects based on an understanding of
‘complexity theory’ applied to the project
environment.
[View Abstract]
Earned Value and Performance Management
Earned Value Basics
- Author: Patrick Weaver.
Earned Value Management (EVM) has proven itself to be one of the most
effective performance measurement and feedback tools for managing
projects. It provides organizations with the methodology needed to
integrate the management of project scope, schedule, and cost. [View Abstract]
Earned Value Business
Management
- Author: Patrick Weaver.
Using Earned Value techniques as a tool to manage outsourced contracts
focusing on the early visibility of trends. Includes an analysis of
'the mathematics of losing' plus ideas on the use of trend graphs and
regular reporting of progress. [View Abstract]
Effective Project
Governance – The Tools for Success -
Author: Patrick Weaver.
This paper discusses the
tools needed for effective governance (and hopefully enhanced
performance) include a mature PMO, an effective EPM system and a
philosophy that combines the willingness to ‘do
things’ - take risks - with the discipline needed for
effective governance.
[View Abstract]
A Simple View of
‘Complexity’ in Project Management -
Author: Patrick Weaver
Complexity theory helps understand the social behaviours of teams and
the networks of people involved in and around a project. This paper
traces the development of ‘Complexity Theory’ from
its
origins in Chaos Theory and develops a range of practical suggestions
for improving the effectiveness of both communication practice and risk
management practice within project management practice based on
insights derived from ‘complexity theory’. [View
Abstract]
Construction - A Risky
Business
- Authors: Patrick Weaver & Richard
Hyde.
The Australian construction industry is suffering from low and
declining profits, this paper identifies some of the factors causing
the decline and suggests ways to better align risk and reward by
utilising modern forms of contract such as 'Collaborative Working
Agreements'. [View
Abstract]
(The) Meaning of Risk in an
Uncertain World -
Author: Patrick Weaver
Risk management is one of the least appreciated aspects of modern
management with most organisations are excessively risk averse. This
paper describes the key aspects of risk management needed from the
client, the contracting organisation and the project to optimise
overall risk management and places risk management within a 'Complexity
Theory' and stakeholder management framework. [View
Abstract]
Pertmaster - Project risk software to analyses project risk in time and/or money.
Project Risk Analysis & Management
(PRAM) Guide -
The Association for Project Management's updated project risk guide;
download from: http://www.eurolog.co.uk/apmrisksig/publications/minipram.pdf
Risk Attitudes in the Construction Industry - Avoidance Does Not Work -
Author:
Patrick
Weaver.
Risk management is one of the least appreciated aspects of modern construction
management with most client organisations are excessively risk averse. This
paper describes the key aspects of risk management needed from the
client, the contracting organisation and the project to optimise
overall risk management.
[View Abstract]
Risk Management and
Complexity Theory - The Human Dimension of Risk -
Author:
Patrick
Weaver.
This paper describes the key aspects of risk management from
'complexity theory' and the human perspective. Particular focus is on
the risk attitudes and competencies required at each level of
management to optimise risk. The paper concludes by developing a range
of practical suggestions for improving the effectiveness of risk
management practice within projects based on an understanding of
‘complexity theory’ applied to the project
environment.
[View Abstract]
5-STEPS, Five Steps To
Ensure Project Success
- Authors: Patrick Weaver and Brian Doyle.
The ‘5 Steps To Ensure Project Success’ methodology
is a proven process designed to focus the thinking of the key
Stakeholders onto the parameters required to achieve a successful
project outcome. [View
Abstract]
A Brief History of
Scheduling - Back to the Future -
Author: Patrick Weaver
A Brief History of the first 50 years of 'Critical Path' Scheduling;
and arguably the evolution of modern project management. The suggestion
is that the growth of modern project management is a direct consequence
of the need to make effective use of the data generated by the
schedulers in an attempt to manage the 'project' and control the
'critical path'. [View
Abstract]
Concurrent Delays in
contracts
- Author: Jim Doyle.
Concurrent delays are one
of the most troubled and complicated areas of construction contract
management. The aim of this paper is twofold. The first is to identify
the variety of principles that may be followed in resolving parallel
delays disputes. The
second is to outline the various practical aspects relating to dealing
with concurrent delays disputes.
[View Abstract]
(The) Cost of Time - or
who's duration is it anyway? -
Author: Patrick Weaver
Probably the most common action undertaken by schedulers everywhere is
assigning a duration to a task. This paper outlines the factors
influencing the choice of an optimum duration. Considers the factors
that can cause the duration to be modified during the planning phase
and then outlines some of the likely costs associated with accelerating
the project. [View
Abstract]
Float - Is It Real?
- Author: Patrick Weaver.
The existence of a ‘critical path’ and non-critical
activities (with their associated ‘float’) grew out
of the science of ‘scheduling’ as defined by
Critical Path Analysis (CPA) and are barely 50 years old! This paper
analyses the factors creating the ‘critical path’
and ‘float’ within a schedule and then look at ways
of resolving the conflicting views of float encountered in the
literature. Potential solutions include the UK ‘Delay and
Disruption Protocol’, client led integrated teams and the use
of alternative planning methods such as location based scheduling,
trend analysis and earned schedule. [View Abstract]
Managing for Success -
The power of regular updates -
Author: Patrick
Weaver
Critical
path scheduling techniques, supported by efficient scheduling software
have long been recognised as a standard component in the overall
project management process. This
paper looks at the interaction between the analytical and psychological
processes involved in schedule development and control systems to
identify ways to deliver major enhancements in the planning /
scheduling processes.
[View Abstract]
Project Controls in the C21 – What works / What’s fiction
- Author: Patrick Weaver.
This
paper takes a controversial look at the relevance of project control systems and suggests the changes in
skills, attitudes and practices needed to keep scheduling, cost control
and EV relevant in the coming years. [View
Abstract]
Rethinking Construction
– Stakeholder Management in the Construction Industry
-
Author: Dr. Lynda Bourne
Many technically competent builders are failing to maximise
their value by focusing on technology. The relationship aware builder
is trusted and relied on by both project teams and senior management. This
paper outlines a number of techniques that can be used to identify
stakeholders and understand their requirements.
[View Abstract]
Scheduling
in a Defence Environment -
Author: Patrick
Weaver.
The primary purpose of any schedule should be to
help the project
manager and project team optimise the overall strategy for the delivery
of the project, coordinate workflows and assist in the decision making
processes needed to resolve dilemmas and issues on a day-to-day basis.
This paper identifies some of the symptoms of scheduling failure and
then addresses three topics; a discussion of the real purpose and
usefulness of scheduling. the current ‘state of
play’ in the
development of scheduling and some emerging trends that may re-focus
scheduling. [View
Abstract]
Standardising Quality in
Project Scheduling -
Author:
Patrick
Weaver.
The
publication by PMI of its ‘Practice Standard for
Scheduling’ in May
2007 goes a long way towards defining ‘good scheduling
practice’
and providing a tool that for the first time allows the unambiguous
assessment of the technical competence of any schedule. Based on the
Practice Standard, PMI have also announced the development of a new
certification for schedulers.
This paper provides a detailed review of the standard, its use as a
conformance measurement tool and an outline of the PMI Scheduling
Credential.
[View Abstract]
General Papers
A Simple View of
‘Complexity’ in Project Management -
Author: Patrick Weaver
Complexity theory helps understand the social behaviours of teams and
the networks of people involved in and around a project. This paper
traces the development of ‘Complexity Theory’ from
its
origins in Chaos Theory and develops a range of practical suggestions
for improving the effectiveness of both communication practice and risk
management practice within project management practice based on
insights derived from ‘complexity theory’. [View
Abstract]
Building an International
Micro Business in the 21st Century -
Author:
Lynda
Bourne.
This paper discusses the challenges and lessons learned launching the
Stakeholder
Circle™ methodology and software tool onto the
world stage and establishing Stakeholder Management Pty Ltd as a
successful operating entity.
The Stakeholder
Circle™ was developed
by Lynda as part of her research for her Doctor of Project Management
(awarded in 2005). The lessons learned by Lynda in building Stakeholder
Management Pty Ltd will be of interest to any aspiring project
management entrepreneur running or planning to start a professional
consultancy business.
[View Abstract]
(The) Origins of Modern
Project Management -
Author: Patrick
Weaver
Projects have been undertaken for millennia, but it was only in the
latter part of the 20th century people started to talk about
‘project management’. This paper traces the origins
of 'modern project management' and suggests that: the spread
of scheduling was the genesis of ‘modern project
management’ . [View Abstract]
Procurement Systems a Project Management
Perspective (Book)
- Authors: Derek
H.T. Walker et al and Lynda
Bourne.
This
book is primarily focussed upon how project leaders can make and
influence procurement decisions so as to realise a project that truly
delivers value to project stakeholders for project and organisational
success. Particular attention is paid to the nature of
‘value’ in this
process.
(The) Stakeholder
Circle
- Tool Description -
Authors: Lynda
Bourne and Patrick Weaver.
The Stakeholder Circle offers a mechanism for assessing the relative
importance of each of the key stakeholders in a project. Stakeholders
are weighted according to the three characteristics and the assessments
are melded into a single diag